Emotional Bank Accounts Essay

We all do things that are counter-productive to our relationships. We all like to shoot flock be pure to us. The concept of an frantic bank account is powerful, yet not sooner as simple as keeping a ledger of debits and credits. unmatched of the problems is the perception of worth. What is a deposit worth. We may turn over it is quite valuable. The moved(p) soul may consider it so routine it is not fifty-fifty remembered. The trick in making deposits is to know what value the act has for the person holding the account.Herzberg was a psychologist who studied motivational factors in American industry. He came up with the conclusion, since quoted out of context, that money is not a unassailable bonus of people. He called things like money, a safe work place, security and much(prenominal)(prenominal) fundamentals hygiene factors. That is, the employee needed them to be in that location and assumed they would be there. They were not, however, efficient in motivating job improv ement. Herzberg found that various methods of demonstrate personal appreciation were far more important. A company golf team, a compliment, a letter of commendation, a corner office, painting an employees name painted on a parking place and such activities were more efficient in motivation. Do you agree?Many students do not. To many people, money is a prime motivator. How then did Herzberg come up with his findings? Is he wrong? No, we have to understand another theory, Maslows pecking order of Needs. Maslow was also a psychologist who studied motivation and found that people had involve that varied with their circumstances. If you are living in the weeds, any job that provides 3 hots and a cot is your dream. You think you would never want anything else. But when you restore that job, those needs are satisfied and you quickly want more.Maslow said the cooperate map was to want security. You want those physiological needs to be there in the future, not just today. And, if you get that security, you then go to horizontal surface three where you want a feeling of belonging to a concourse that reflects your values and goals. If you get this feeling of belonging, you then go to a stage where you want to be singled out and honored. The last stage is one where youhave all those needs met, so you want to contri onlye in round special way to something greater than yourself.Herzberg did his studies in a shop where people had stage one and two pretty much assured. Those physiological elements did not motivate because they were already met. Those people were at the stage where they either precious to belong to a group or be singled out for honors. The mightiness to read another person and determine what is important to them is critical. This gets back to our emotional bank account deposit value.Similarly, actions may have different insularity value to different people. To someone who is feeling truly insecure because of see everyone around them being dismis sed in a general layoff, a curt word may have them dusting off their resume and reacting very defensively. It may not have been intended in that way but its effect is the important thing.Our success in keeping a good emotional bank account with other people then depends upon our sensitivity to the values that other people hold, not our own. This sensitivity is difficult for about of us as we often have tasks to do and keeping hybridise of the effect of our actions and words may not be high on our list of things to do at the moment. Yet, in the long term, nothing is more important. I once heard someone say of a grumpy organization, this place is not about competence, this place is about relationships. I think that is true of just about any organization.